Privacy Policy

 

Hello Myo | Orofacial Myofunctional Therapy
www.hello-myo.com

 

Effective Date: October 27, 2026
 

1. Introduction

Welcome to Hello Myo. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy describes how Hello Myo collects, uses, stores, and shares information when you visit our website, contact our practice, or interact with website features.

Hello Myo provides virtual orofacial myofunctional therapy services for children, adolescents, and adults.

By using our website, you acknowledge the information practices described in this policy.
 

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

Information You Voluntarily Provide

• Name

• Email address

• Telephone number

• General inquiry or message content

• Appointment requests

• Other information you choose to provide

Automatically Collected Information

Our website and its service providers may collect certain technical information, including:

• Internet Protocol (IP) address

• Browser type and device information

• Pages visited and website interactions

• Approximate geographic location derived from technical information

• Cookies and similar technologies

The information collected depends on the features and settings enabled on our website.
 

3. How We Use Your Information

Information collected through our website may be used to:

• Respond to questions and inquiries

• Provide information about our services

• Facilitate appointment requests

• Communicate with prospective and existing patients

• Maintain and improve website functionality

• Protect against unauthorized activity

• Meet applicable legal and regulatory obligations

We do not use information submitted through patient intake or treatment systems for unrelated marketing without an appropriate legal basis or authorization.
 

4. Patient Information and Healthcare Privacy

Hello Myo recognizes the importance of protecting personal health information.

Patient intake forms, clinical records, treatment documentation, and other health-related information may be maintained through separate practice-management or therapy software.

Where applicable, protected health information is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA), applicable state laws, and relevant professional requirements.

This Website Privacy Policy does not replace any Notice of Privacy Practices that Hello Myo may be legally required to provide.

Patients may receive additional privacy information and consent documents when beginning care.
 

5. Appointment Scheduling and Third-Party Services

Hello Myo may use third-party platforms to Facilitate appointment scheduling, virtual appointments, patient communications, intake forms, billing, and therapy management.

When these services are available, information submitted through them may be subject to additional privacy notices and security practices.

We select service providers with consideration for applicable privacy and security requirements.

Patients should review any additional privacy information provided when using these services.
 

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, understand website usage, and improve visitors' experience.

Depending on the website's configuration, cookies may be used for:

• Website functionality and security

• Remembering visitor preferences

• Understanding website traffic and performance

• Other purposes disclosed through applicable cookie notices

Visitors may be able to manage cookies through their browser settings or available website privacy controls.

Disabling certain cookies may affect website functionality.
 

7. Information Sharing

Hello Myo does not sell patient medical records.

We may share personal information when reasonably necessary with:

• Website hosting and technology service providers

• Scheduling and practice-management platforms

• Authorized service providers supporting our operations

• Government agencies or other parties when required by applicable law

• Other healthcare professionals when permitted or required by law and appropriate patient authorization or other legal authority exists

Information sharing is limited by applicable contractual, professional, and legal obligations.
 

8. Information Security

Hello Myo takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

Visitors should avoid submitting sensitive medical information through ordinary email or general website contact forms unless the communication method has been identified as appropriate for that purpose.
 

9. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with applicable laws, maintain appropriate records, and resolve disputes.

Clinical records may be subject to separate legal and professional retention requirements.
 

10. Children's Privacy

Hello Myo provides services to children ages 6 and older with appropriate parent or legal guardian involvement and consent.

Our website is intended primarily for adults, including parents and legal guardians seeking information about services.

We do not knowingly solicit personal information directly from children under age 13 through general website features without appropriate parental involvement or authorization.

If you believe a child has submitted personal information improperly, please contact us so the situation can be reviewed and addressed as required by law.
 

11. Your Privacy Choices and Rights

Depending on applicable law, individuals may have rights to request access to, correction of, or deletion of certain personal information.

These rights may be subject to exceptions, including legal requirements for maintaining healthcare records.

To submit a privacy-related request, contact Hello Myo using the information below.
 

12. External Websites

Our website may contain links to external websites or third-party services.

Hello Myo is not responsible for the independent privacy practices of external websites.

We encourage visitors to review the privacy policies of any third-party websites they access.
 

13. Changes to This Privacy Policy

Hello Myo may update this Privacy Policy to reflect changes in website features, business operations, legal requirements, or information practices.

Updates will be published on this page with a revised effective date.
 

14. Contact Us

For questions about this Privacy Policy or our information practices, please contact:
 

Hello Myo
Orofacial Myofunctional Therapy
Website: www.hello-myo.com
Email: Sarah@hello-myo.com
Phone: 251-929-4921
 

Last Updated: October 27, 2026